Engaging with Ark Dental IT Systems for Managed IT Services involves a thorough and personalized process to ensure your dental practice’s specific needs are met:
The procedure for receiving Managed IT Service from Ark Dental IT Systems starts with a visit from our assigned manager to your dental practice. This begins with a consultation with the business owner, and based on a brief IT assessment of the current dental practice, the manager will provide a presentation on the services and costs. Once you’ve reviewed the presentation and made a decision, the detailed process is as follows:
- Initial Contact: Reach out to us via phone or email to express interest.
- Manager Introduction: You’ll be assigned a dedicated manager who will introduce themselves.
- Preliminary Discussion: Discuss the unique IT needs of your dental practice over a phone call.
- On-Site Manager Visit: The manager visits your practice for a preliminary IT assessment.
- Detailed IT Assessment: A comprehensive on-site evaluation of your current IT infrastructure is conducted.
- Addressing Customer Requests: A session dedicated to understanding your specific requests and queries.
- Detailed Service Presentation: The manager presents an in-depth overview of services and cost.
- Plan Selection: You choose the service plan that best aligns with your practice’s needs.
- Contract Formalization: Completion of official paperwork and contract signing.
- Scheduling Technicians’ Visit: Arranging for technicians to conduct a full IT assessment.
- Technology Implementation: Updating your practice with the latest IT solutions.
- Staff Training: Providing in-depth training for your practice staff on the new IT systems.
- Ongoing Support: Post-contract, continuous management, and technical support are provided.
This process ensures a seamless transition and integration of our IT services, laying a strong foundation for the growth and success of your dental practice.